I shared this issue with my close male friend who felt very protective of me having seen how uncomfortable this had made me.
Anytime fitness reviews update#
I followed up with the incident manager via email two times asking for an update and received no response. This is how I felt after what was a predatory action by him initially taking my number from the database. I felt extremely uncomfortable, unsafe and very much aware of the cameras in the gym, scared to workout infront of them incase he was watching me. I was assured that his behaviour was not gym protocol and promised to follow up with me after the call.Ģ weeks later, I had not heard back from the incident manager, and had been attending the gym as usual, with a heightened sense of anxiety and discomfort ( with the manager still present). I issued a formal complaint on the website which the incident manager responded to and we arranged a call to discuss the incident. This shocked me as he did not suggest the same to the 5 male members working out around us. On one occasion he came to the basement floor where I had been working out with my female friend in the weights section, we were the only females there, and he suggested that we use equipment elsewhere in the gym. In April 2021 I returned to find him constantly hovering around, which made me very uncomfortable. I did not attend the gym again for months.
He replied “lol I am not a PT, I am the manager.” At this point I was very uncomfortable that this individual used the personal data I had shared in confidence with the gym to send me unsolicited messages from his personal device. I replied straight away and told him I did not want PT sessions. To my surprise he began texting me from his personal number. He asked if he could text me on my number and I agreed, assuming he would be using Anytime’s contact tool to do so. As a woman I felt inclined to be polite and thought he was a PT selling sessions. Having attended my first gym session last year, the manager called me on my mobile 10 minutes after I had left the gym, offering to work out together the next day. I am an ex member of the gym who was treated terribly by both the gym manager and the CEO’s partner and “Incident Manager”. Anytime fitness appears to be a grubby, cash focused small business and I was really happy to pay the early termination fee to go elsewhere (they wouldn't let me cancel otherwise even although I moved back to Scotland!). Overall, groups like Puregym are cheaper, more flexible and have better equipment. Unlike other gyms, they also have a Customer retention team which indicates some of the problems they are facing, the team are very unhelpful. They double charged me for my first months fee and it took over 1 month and lots of chasing to receive a refund. Anytime Fitness also allow 3rd party suppliers to try and sell things such as supplements to their customers while you are trying to work out which is simply annoying.īut more than this, their customer service is awful and they ask you to sign-up for a restrictive 12 month contract.
We signed up for the Anytime fitness gym in Leeds but highly recommend you avoid the entire group.Ĭompared with their competitors, the gym has less equipment and it was not very well maintained. They are many other gyms that are cheaper and more reliable staff out there. Or using the hair dryer hair straighteners to do there hair which is disgusting as it's for paying members. As ask before for a ice pack and they never had none available which I find is absolutely unacceptable.
They have no first aid equipment which accessible. It also happens when Staff are there and Staff will not do anything about it except make silly ticktock videos to take the mick Of there paying members and non paying members which I find very disrespectful. It's based on a fob system where members will allow none members to come in and use the gym.which can be very sacry at night where no Staff. There toilets are not clean there have faeces still in the toilet, pubic hairs every where around toilets Equipment broken and not fix for weeks.
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